Frequently Asked Questions
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Frequently Asked Questions
Delivery fees vary depending on the weight of the package and the department where you want it delivered.
We offer free delivery starting from 24 bottles purchased on our website.
The number of bottles purchased must be a multiple of 6 (6, 12, 18…), in order to ship the order under the best possible conditions.
Our shipping boxes are designed for 6 bottles. It is important that the boxes are “full” to minimize the risk of breakage as much as possible. Thank you for your understanding.
In case of a broken bottle in the box, please report it immediately to the carrier AND note it on the delivery slip. The broken bottles will then be replaced.
Return shipping costs will not be charged to you in the event of a broken bottle in the box.
Yes. You will receive a confirmation email as soon as your order has been processed.
We currently accept all credit and debit cards, including Visa, Mastercard, and PayPal.