Terms of Sale

These Terms and Conditions of Sale apply without restriction to sales made by Domaine Pascal Renaud to both consumer and professional customers on its website.

Every order implies the customer's full acceptance of these Terms and Conditions. We reserve the right to amend them at any time, the applicable conditions being those in force at the date the order is confirmed.

Our cuvées are presented with the greatest care. Prices shown on the site are in Euros inclusive of all taxes (VAT included).

• Availability: Offers are valid while stocks last. In the event of unavailability, we will contact you immediately for an exchange or refund.
• Vintages: The vintage dispatched is the one shown on the product page.

Payment for your purchases is made in full at the time of ordering. We use state-of-the-art security protocols to protect your banking information.

• Bank Card: Visa, Mastercard. Immediate debit after validation by the 3D Secure protocol.
• Transfer: The order is definitively confirmed upon receipt of funds in our account.

We take particular care in packaging our bottles (certified breakage-proof packaging).

Average dispatch times are 24 to 48 working hours. The transfer of risk occurs upon handover of the products to the carrier. It is the customer's responsibility to check the condition of packages on arrival and to note any necessary reservations with the delivery driver in the event of observed breakage.

In accordance with the Hamon Law, you have 14 calendar days from receipt of your order to exercise your right of withdrawal without having to justify your reasons or pay any penalties.

Products must be returned in their original packaging, unopened and in perfect condition. Return costs are the responsibility of the customer.